Privacy Policy

1. Introduction

Red Nose Software Solutions Pvt Ltd (operating under the brand name "Tantumetix") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our GPS tracking and IoT services.

2. Information We Collect

• Personal Data: Name, email address, phone number, and billing address provided during account registration.
• Location Data: As a vehicle and asset tracking service provider, we collect real-time geo-location data from the GPS devices installed in your vehicles or assets. This is the core function of our service.
• Device Data: Information about the device used to access our platform (IP address, browser type, OS).

3. Use of Location Data

Your location data is strictly used to providing the tracking services you have subscribed to. This includes:
- Real-time fleet visualization.
- Generating trip history reports.
- Triggering geofence alerts.
We do not share your historical or real-time location data with third-party advertisers.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. All data transmission between GPS devices and our servers is encrypted using TLS 1.2 or higher protocols. Our databases are isolated in a multi-tenant architecture to prevent data leakage.

5. Sharing of Information

We may share information with strictly necessary third-party service providers (e.g., cloud hosting providers, SMS gateway providers) solely for the purpose of maintaining our service. We may also disclose information if required by law to comply with a subpoena or similar legal process.

6. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below: